Scale your business without hiring more people
We automate the replies, quotes and follow-ups that eat your day, so your team does more without getting bigger.
It starts with one call. We look at how you work today and show you exactly what to automate first.
Virtual Assistants
They answer messages and questions on WhatsApp, email and your site, at any hour.
Quotes & Leads
Automatic quotes and follow-up on every lead, so no one who showed interest slips away.
Automations & Reports
Automated internal processes and reports with no manual effort.
Sectors we work in
The same team, with solutions shaped around the real pains of each field.
These are just some sectors that we've helped. Talk to us to evaluate your case.
Talk to us
Speed decides who keeps the customer
The customer who waits books somewhere else. And most businesses reply far too late.
of customer messages handled for you
automatically, while keeping the human touch, replies that sound like a person.
more likely to qualify the lead
when you reply within the first 5 minutes instead of 30.
harder to reach
once the first hour passes without a reply.
go with whoever replies first
about half of customers pick the first business to answer.
This is for your business if...
If any of these sound familiar, it's exactly what we fix.
We show you exactly what to automate first, with real examples and results.
Let's automateExamples applied to diverse sectors
Systems that run in the background and save the team manual work. Functional examples based on real processes.
Messaging Assistants
Personalized automated service and responses on any messaging channel, with access to real business tools and information.
- Answers frequently asked questions based on real data
- Handles availability, pricing, and service details
- Provides recommendations and routes to the team when needed
Villa Oliveira
Booking assistant
Example conversation. Each assistant is built to measure.
Call Assistants
Call assistants with human-like voice and tone, with access to real company tools and information.
- Receives and makes calls in multiple languages, at any time
- Understands the client and responds based on brand information
- Books, confirms, and routes requests accordingly
Listen to the virtual receptionist handling customer calls
General Automation
Example of a workflow that applies to any sector.
- Integration between marketing and sales tools
- Automatic data processing and reporting
- Smart notifications for the team
Processamento de Leads
Nova Lead
Formulário de contacto
Qualificação Automática
Baseado em regras
Registo no CRM
Atualização automática
Notificação à Equipa
Slack / Email
Relatórios e Acompanhamento
Fim do dia
Agrega vendas
Envia relatório
Registo no histórico
From Analysis to Launch
A clear process, tested in detail, that doesn't end at launch.
Analysis
We learn your day to day and show where automation makes the most difference.
Blueprint
We design the solution around your real workflow and agree it with you.
Build
We build it, connect the tools you already use and test until it is ready.
Launch
We put it live without disrupting your operation.
Follow-up
We stay close, measure results and keep improving over time.
Why Ginkgo Labs
A team with a technical background, focused on helping businesses scale and simplify their processes.
Solutions tailored to your needs
Every solution is built to solve the real challenges of your operation, fully customized to your needs.
A team involved in the process
The developers behind the solution join the calls, making communication more direct and efficient.
Tools you already use
We connect with your existing tools, customer managers, operations, and processes. No migrations required.
Reports with results
We provide recurring reports with measurable statistics from your automated processes.
Still have questions?
The questions we hear most often, before we talk.
Let's talk
We prepare a proposal adapted to your company's needs.