Automation for managing real estate agencies
We create customized systems that simplify operations, eliminate repetitive tasks, and prepare companies for growth.
We'll prepare a tailored proposal for your business needs.
What we automate
Questons and Appointments
Answers to common questions, availability, prices, policies and bookings in any channel.
Qualification and viewings
Budget, area and timeline sorted out, with the viewing booked straight into the agent's calendar.
CRM and follow-up
Contacts logged on their own and follow-ups happening without reminders.
Before and after
Your agency's funnel, with and without this
Anyone living off leads knows what each of these costs.
Today
With Ginkgo
The lead came in at night and by 9 AM was talking to another agency
A reply within seconds to every lead, day and night
Hours on the phone with browsers who were never going to buy
Only contacts with real intent reach the agent
Viewings booked through a ping-pong of calls and emails
Viewings booked on their own in the right calendar
An outdated CRM and follow-ups living in each agent's memory
CRM up to date and follow-ups happening automatically
Solution
Examples Applied to Real Estate Agencies
Tailored intelligent systems that support leads, buyers, sellers and day-to-day operations throughout every stage of the sales and rental process.
Messaging Assistants
Personalised customer support across any messaging channel, with access to property listings, availability and your agency's real information.
- Answers frequently asked questions using real property information
- Qualifies every lead, recommends matching properties and books viewings automatically
- Keeps clients engaged and hands the conversation over to an agent whenever needed
Prime Realty
Lead assistant
Call Assistants
Human-like voice assistants that answer calls from buyers, sellers and investors, responding with your agency's real information and property data.
- Answers and makes calls at any time, ensuring no opportunity is missed
- Understands each client's needs and recommends the most suitable properties
- Books viewings, confirms appointments and transfers calls whenever required
Listen to the virtual assistant handling property enquiries and scheduling viewings.
Automations & Reports
Automates processes from the first enquiry through to closing the deal, reducing administrative work while ensuring every lead is properly followed up.
- Automatic lead management, follow-ups and CRM updates
- Personalised communication before and after every property viewing
- Recurring reports on leads, viewings, opportunities and sales performance
From Lead to Viewing
New lead
Trigger
Qualifies the client
Profile and requirements
Books the viewing
Based on availability
Agent notified
Viewing confirmed
Sales Follow-up
Viewing completed
Trigger
Automatic follow-up
Client contacted
CRM updated
Interactions recorded
Sales report
Opportunities and progress
In numbers
Results
Our solutions gather, treat and deliver recurring reports.
+20
Automations applied to the sector
+80%
Customers responded without touching the phone
<30s
Reply time for all customers
24/7
Always operational
Works with the tools you already use
Our method
From Analysis to Launch
A clear process, tested in detail, that doesn't end at launch.
Analysis
We sit down with you and map the business's day to day.
Blueprint
We design the solution around your real workflow.
Build
We build and test intensively.
Launch
We put it live and stay close.
Why Ginkgo
Why Ginkgo Labs
A team with a technical background, focused on helping businesses scale and simplify their processes.
Solutions tailored to your needs
Every solution is built to solve the real challenges of your operation, fully customized to your needs.
A team involved in the process
The developers behind the solution join the calls, making communication more direct and efficient.
Tools you already use
We connect with your existing tools, customer managers, operations, and processes. No migrations required.
Reports with results
We provide recurring reports with measurable statistics from your automated processes.
FAQ
Still have questions?
The questions we hear most often, before we talk.
Contact
Let's talk
We prepare a proposal adapted to your company's needs.
Other sectors
Other areas we work in
These are just a few niches we've helped. Talk to us to evaluate your case.
Contact us